Anirban Chatterjee Insights

Picture this. A CEO has just spent eighteen months and a considerable amount of money rolling out a new operational excellence programme. Training completed. Audits passed. Compliance rates above eighty percent. Everyone nodded in the right meetings. Six months later the numbers have barely moved and nobody can quite explain why. This paper explains why. And it does so with the kind of quiet confidence that only comes from having seen the same failure play out across hundreds

You know that scene in every startup movie where the founder is standing in the middle of a chaotic office, phones ringing, people running past, and they just look completely lost? Tatiana Sandino, a professor at Harvard Business School, has basically written the manual for avoiding that moment. And the thing is, she does not start with a solution. She starts with something far more useful. She starts with the uncomfortable truth that most growing companies fall apart along e

If you have ever sat through a transformation programme that promised everything and delivered a dashboard, this handbook will feel like a breath of fresh air. What immediately stands out is the tone, this is not a theoretical essay. It reads like advice from someone who has actually stood on a shop floor at 6 AM wondering why OEE numbers keep lying. The writing is direct, occasionally blunt, and refreshingly honest about where most organisations go wrong. The section on manu